Shipping
Thank you for visiting and shopping at Tiny Online Shop. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur. *We do not guarantee shipping times.
Shipment to P.O. boxes or APO/FPO addresses as well as you any mailing address.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Tiny Online Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If a package is returned to us due to unpaid customs, taxes or return to sender, we will refund the cost of the product and retain the shipping charges. We will allow one free resend if the package was returned to sender however, if it gets sent back to us the second time, we will retain the shipping fee incurred. For a 3rd attempt, an invoice will be sent with the shipping price. (Applies to international and domestic orders)
Damages
If you receive damaged merchandise, please take a picture and email us the picture at johukum.com@gmail.com right away. We will only replace damaged goods within 24 hours of a ‘Delivered’ status.
International Shipping Policy
Shipment processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
*Applies to Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Globegistics/USPS Commercial ePacket |
4-11 business days* |
$5.95 |
|
Globegistics/USPS Commercial ePacket (<1lb) |
4-11 business days* |
$10.95 |
*Applies to Oman, Pakistan, Qatar, Saudi Arabia, United Arab Emirates
MUST INCLUDE P.O. BOX.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Globegistics/USPS eCom IPA |
4-30 business days* |
$5.95 |
|
Globegistics/USPS eCom IPA (<1lb) |
4-30 business days* |
$9.95 |
*Applies to all other countries not listed above
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Globegistics/USPS eCom IPA |
11-30 business days* |
$4.95 |
|
Globegistics/USPS eCom IPA (<1lb) |
11-30 business days* |
$8.95 |
Delivery delays can occasionally occur. *We do not guarantee shipping times. International packages at times can take up to 60 days if not in a Commerical ePacket country. If your package has not been received by you after 60 days of being shipped, we will send a replacement order. Please note: 60 days is an EXTREME scenario that does not occur commonly at all.